jBilling case studies can be found in most industry sectors and many different business models and business sizes.
Both Enterprise and Open source customers benefit from the strong flexible feature set.
Medium sized VOIP and SIP provider
TENIOS
Industry: Hosted voice provider
Description: Skyrack recently helped Tenios implement their new billing and customer management platform to underpin the rollout of their new VOIP and SIP services products in Germany. jBilling was implemented start to finish in under 10 weeks for a complex configuration.
Implementation highlights:
- Extensive BRMS rules configuration to support large table of destination tariffs
- Customised pricing via CRM and web portal
- Payment gateway integration for credit cards and direct debits
- Pre-pay model to validate user balances before making calls
Large insurance company
UN-NAMED
Industry: Financial Services
Description: Skyrack recently worked with a large US based insurance content and assessments provider on a jBilling based architecture to power their field valuations and assessments process.
Implementation highlights:
- Unusual metered services required to record time, cost and number of items
- Microsoft environment integration
- Flexible pricing model with special approval process
Global customer management operation
CONSTANT CONTACT
Industry: Application Service Provider
Description: Constant Contact provides on-demand email marketing and online survey solutions, as well as event marketing solutions. Started in 2002, it is today listed in the new your stock exchange, with a market capitalization of 600 million dollars.
Implementation highlights:
- Hundreds of thousands of active subscribers
- Custom mediation to process hundreds of thousands of daily events.
- Integrated with several applications, clustered for high availability.
Multi-million dollar gaming website
PUREPLAY
Industry: Entertainment
Description: PurePlay’s launch in 2005 was kicked off with the roll out of www.pureplay.com, now one of the largest poker sites on the web. With the incredible rise in the popularity of poker, and PurePlay’s unique approach, www.pureplay.com has already attracted hundreds of thousands of customers.
Implementation highlights:
- Very large mass market consumer customer base
- Fast moving real time applications
- Multi-million dollar revenues
Global telecoms
ACN
Industry: Telecommunications
Description: Founded in 1993, ACN has grown into the world’s largest direct selling
telecommunications company. ACN now operates in 20 countries spanning North America,
Europe, Australia and New Zealand.
Implementation highlights:
- Processing of CDRs from Broadsoft
- Integrated with SugarCRM
- Implementation of plans, bundles, discounts and taxes